Learn about new features released for Salesforce Field Service
Enhanced Scheduling and Optimization (Summer '22)
Benefit from advanced features and improved schedule quality by using Enhanced Scheduling and Optimization. Decide which
territories use the new engine. Create scheduled jobs for service territory groups. Enhance predictive travel by using travel modes.
Use Service Appointment Sliding to schedule more appointments within your resources’ availability. Consider flexible breaks and
holidays when you schedule, and gain insights and recommendations on service appointment scheduling. Examine optimization
improvements in a unified hub.