Learn about new features released for Salesforce Field Service
Related Record Priming (Multi-level Offline Briefcase) (Spring '22 - Beta)
Designed to enable users to work offline, Briefcase Builder lets you organize selected records in a briefcase. The Related Record Priming feature comes in handy when organizations use datasets with multiple related objects. It is designed to help admins choose relevant and related record data, reducing offline users from downloading unnecessary records.